Privacy Policy

1. Information We Collect

Account information: When you sign up, we collect your email address and name through our authentication provider (Clerk). We do not store passwords directly.

Usage data: We collect anonymized usage data such as pages visited and features used to improve our service.

Payment information: Payment processing is handled by Stripe. We do not store your credit card details on our servers.

2. How We Use Your Information

• Provide and maintain the SmartFlow service
• Process your subscription and payments
• Send service-related notifications (e.g., alerts you configured)
• Improve and optimize our platform
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate SmartFlow:

• Clerk — authentication and user management
• Stripe — payment processing
• Cloudflare — hosting and infrastructure

4. Data Retention

We retain your account data for as long as your account is active. Options flow data is market data and does not contain personal information. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at support@smartflowtrading.com.

6. Cookies & Local Storage

SmartFlow uses browser local storage to save your theme preference. We do not use tracking cookies. Third-party services (Clerk) may set cookies necessary for authentication.

7. Security

We implement industry-standard security measures including encrypted connections (TLS), JWT-based authentication, and secure infrastructure on Cloudflare’s global network. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at support@smartflowtrading.com.